Here you will find information about shipping to all U.S. residential and business addresses in all states, except Hawaii & Alaska.
For APO/FPO addresses, please enter APO/FPO as the city, the correct U.S. state and your APO/FPO ZIP code.
We offer some international shipping.
We will ship your order from either our distribution center in located in the USA or directly from vendor in China.
Purchases are shipped when all items are in stock. Partially in stock purchases will not be shipped until all items are in stock. If you would like your in-stock items shipped immediately. Additional shipping charges may apply.
Methods of shipping
FedEx and USPS are our major carrier for standard shipping. We use a variety of major Freight Delivery carriers for larger items like Furniture that exceed FedEx ground size and weight requirements.
*Special Handling and Oversize charges may apply and are based on total value of your order and the size, shape or weight of the item(s) being purchased. All orders received over $400.00 will be shipped with a signature requested for delivery.
Standard Shipping
Accessories and select Direct Ship furniture will ship via FedEx ground.
Items will be dropped at front door and there are no additional services, such as in-home placement, assembly etc. will not be included.
| Order Total (Before Tax) | Standard (5-9 Business Days) |
|---|---|
| Up to $40 | $9.95 |
| $40.01 to $100 | $19.95 |
| $100.01 to $200 | $0 |
| $200.01 to $300 | $0 |
| $300.01 to $500 | $0 |
| $500.01 to $750 | $0 |
| $750.01 to $1000 | $0 |
| Over $1000 | 10% of Order Total |
Shipping methods for items temporarily out-of-stock
If items are temporarily out-of-stock, we will contact you as soon as possible by phone or email. You will have the choice to keep the order as placed, adjust it to exclude the out of stock item or cancel the order. The total shipping and handling charges will be appropriately adjusted and charged as the merchandise is shipped. Please note total shipping and handling charges will not increase for split orders of accessory items. Combining in stock and out of stock items in your order will cause a delay in the shipping of your order until all items have arrived.
You may e-mail us at info@chloeme.com
Monday - Friday: 7:00am - 7:00pm PST
Saturday & Sunday: Closed
Holiday Hours
9:00am - 5:00pm PST
New Year's Day, Memorial Day, Fourth of July, and Labor Day
Closed: Thanksgiving Day and Christmas Day